FinTech, Financial Services, Cards and Payments Advisory Services
Delmere was founded by Stuart, a financial services business leader with proven and extensive experience of building, launching and scaling products and services in regulated environments. Stuart is a hands on C-Suite executive, typically engaged to provide advisory, strategic and commercial support to clients looking to deliver and optimise financial services and payments propositions, distributed on a B2B or B2B2C basis.
1 | Launching a payment service
Launching and optimising eMoney, digital wallet and payment programmes can be challenging. With complex regulatory regimes, extended and critical supply chains and commercial business models with tight margins, many businesses have found that the process makes it difficult to deliver a Customer proposition that meets their initial objectives.
If you're launching a payment service, digital wallet or investigating the potential to embed a financial service into an existing product, we can provide you with advice on strategic and tactical approaches, review proposed activities and assist with delivery plans.
Having worked with successful brands to build and launch more than 50 payment programmes in the UK, USA, Australia, Europe and the Middle East, we are well placed to help you successfully navigate a complex environment and deliver against your objectives.
2 | Adviser & NED assignments
We can provide Non-Executive Director and Advisory services that leverage expertise to provide strategic oversight, governance and mentorship.
Stuart, our founder, is an accomplished business leader with extensive experience driving growth, innovation, and strategic direction. He has a proven track record in executive management, business transformation, and strategic advisory services, with a focus on delivering value through Customer-centric initiatives. Skilled at navigating complex challenges, identifying opportunities, and guiding organisations towards long-term success.
Stuart has held multiple FCA 'Approved Person' positions and can fulfil Consumer Duty 'Board Champion' responsibilities on Non Executive Director basis.
3 | Consumer Duty
If you're an FCA-regulated retail client services firm, you will already be well aware of the Consumer Duty introduced by the FCA. It has probably become a key feature of your regulatory and compliance obligations over the past year. Your obligations do not become less of a priority now that the Consumer Duty rules have been fully implemented. The FCA has reminded the market following concerns raised by their 'firm review', where just under half the firms reviewed had only partially implemented the Duty and required 'significant' work to comply with it.
We've helped our clients to successfully implement, embed and monitor performance against agreed Consumer Duty Customer outcome objectives and have a full set of services that can help you to. Follow the 'Services' link above to find out more.
4 | Open Eco-systems
All payment account providers in the UK and Europe are required to make their services available via Open Banking (via a dedicated interface available to third party app providers). We can provide you with guidance that will ensure you comply (meeting your minimum regulatory obligations) and compete (using your open banking capabilities to add further value to your Customer proposition.
We have significant experience in helping clients to meet their CoP (Confirmation of Payee) obligations and providing guidance to your Customers to reduce APP Fraud (Authorised Push Payment).
If you need help implementing or optimising your Open Banking, Open Finance, CoP or any other 'Open Ecosystem' services, please get in touch to discuss your needs and how we can help.